Local business marketing FAQ — extended answers
Plain-English answers for small and mid-size local businesses — contractors, trades, retail and professional services. ← Back to top questions on our home page
How much does done-for-you local marketing cost?
Published agency pricing for local businesses often falls between about $400 and $2,000+ per month, depending on whether the package includes only Google Business Profile work or adds website, reviews, social, and outreach. My Simple AI Help offers Get Found ($497/mo), Look Pro ($799/mo), and Grow ($1,999/mo), month-to-month.
Do I need a website if I have a Google Business Profile?
Many homeowners call straight from Google Maps. Still, a clean website backs up trust — services, service area, photos, and a contact path. Weak or outdated sites lose jobs after someone clicks through. Best combo: strong GBP + simple accurate site.
Is it legal to ask customers for Google reviews?
Yes — ask for honest feedback. Never offer incentives for reviews, never buy fake reviews, never post reviews you didn't earn. Respond professionally to negatives; draft-and-approve is standard agency practice.
How is this different from other “done for you” agencies?
Many agencies say done-for-you, then expect you to log into their app, client portal, or marketing dashboard. We handle it. Listings, review responses, posts, and updates are done by us. You get one weekly email in plain English — not another login to babysit.
What is done-for-you marketing?
We handle listings, review replies, Google posts, citations, and web updates. You get a weekly plain-English email — not a software login or portal you’re expected to run. Sensitive review responses and outreach emails go through you before they go live.
How long does local SEO take?
You should see visible progress — profile cleanup, reviews, numbers in your weekly email — within the first month. More booked work and profit often follows in 60–90 days. Anyone promising guaranteed #1 map placement or overnight revenue is overpromising — algorithms and competition vary by city.
What is AEO and does it matter for local businesses?
Answer Engine Optimization means writing clear Q&A content (like this page) so search engines and AI tools can surface direct answers. Blog posts, FAQ schema, and service-page FAQs help — especially for "how do I get more Google reviews" style questions.
How should a contractor reply to Google reviews?
Reply publicly to every review — good and tough — in plain English within a day or two when you can. Thank them by name if Google shows it, mention the job in one line, and invite a direct call only if something still needs fixing. Don’t argue the star rating in public. A short thank-you beats silence; silence looks like you disappeared after the job.
Why must my name and phone match on Yelp, Bing, and Apple Maps?
Those sites don’t automatically stay in sync with Google. Pick one official name, address, and phone, then make Google Business Profile, Yelp, Bing Places, and Apple Business Connect match. “Close enough” still confuses homeowners and can cost calls.
What if my website phone number doesn’t match Google?
Conflicting numbers split trust — Google says call A, the site says call B. Make every phone on the site match Google exactly: header, footer, contact page, and click-to-call buttons. Fix header and contact first, then footer and older pages.
What are Google Business Profile citations?
Citations are listings of your business name, address, and phone on directories (Yelp, industry sites, local chambers, etc.). Consistent NAP across Google, your site, and directories supports local trust signals.
Should local businesses post on LinkedIn?
For B2B or commercial work (property managers, general contractors, referral partners), LinkedIn helps credibility. For walk-in retail or residential emergency calls, Google and reviews usually matter more. Many businesses benefit from both — Google for local customers, LinkedIn for commercial relationships.
Do you run paid Google Ads?
Phase 1 packages focus on organic visibility, reviews, and web presence — not paid ad management. Ask us directly if you want referrals or a future ads add-on.
Do you answer phones for clients?
Not in Phase 1. We cover visibility, reputation, web, and social — done for you, with one weekly email so you stay in the loop without living in software.
Who do you work with?
Small and mid-size local businesses — contractors and trades, retail and professional services (real estate, salons, consultants, etc.) — that depend on phone calls, reviews and online reputation. Nationwide remote delivery. We currently do not serve the medical or legal fields due to their specialized compliance needs.
Is there a long-term contract?
Month-to-month. Founding clients: 15% off months 1–3 (first five clients). Setup fees are one-time and not discounted.
How do I contact My Simple AI Help?
Email hello@mysimpleaihelp.com or use the contact form.